FIT (Feedback Informed Treatment)

“Feedback-Informed Treatment is a pantheoretical approach for evaluating and improving the quality and effectiveness of behavioral health services. It involves routinely and formally soliciting feedback from consumers regarding the therapeutic alliance and outcome of care and using the resulting information to inform and tailor service delivery.”  (Bob Bertolino and Scott D. Miller, Series Editors for ICCE Manuals, Manual 1: What Works in Therapy: A Primer, p.2).

Two measures are used in clinical practice: the Outcome Rating Scale (ORS) and the Session Rating Scale (SRS). The ORS measures the well-being of the consumer, and the SRS measures the therapeutic alliance.  Both measures consist of understanding the consumer’s perception.

Valoris has spent 18 months piloting FIT through all service mandates.  The piloting proved the approach to be valid, pertinent and useful in delivering improved quality services to its consumers. FIT is now used daily in our clinical services and most front line staff, and management team has been trained. 

Useful Links

Gentle Teaching

Gentle Teaching is based on a psychology of human interdependence. It asks caregivers to look at themselves and their spirit of gentleness to find ways to express warmth and unconditional love toward those who are the most disenfranchised from family and community life. It views the caregivers’ role as critical and requires a deep commitment to personal and social change. It starts with ourselves, our warmth toward others, our willingness to give without any expectation of receiving anything in return, and our intense desire to form feelings of companionship and community with those who are the most pushed to the edge of society.

Gentle Teaching focuses on four essential feelings: safe, loved, loving, and engaged. Caregivers not only need to ensure that those whom they serve are safe, but more importantly, that they feel safe and loved.

Gentle Teaching is about unconditional love. It recognizes that many people are burdened with memories of distrust and fear and suffer from broken hearts. It focuses on teaching them a sense of companionship. Through this process, violent behaviors begin to disappear and new ones begin to emerge.

Useful Link:

interRAI - Children and Youth Mental Health (ChYMH)

The interRAI ChYMH is a multidisciplinary mental health assessment system for children and youth from 4 to 17 years of age who are referred to community-based services.

ChYMH-S will be administered to every youth requesting services within our initial assessment meeting. A community worker will conduct a semi-structured interview format to support the collection of information across a broad range of areas that are known to impact child and youth mental health. This will provide a summary of the child's and family’s needs to assist in developing a service plan.  

The ChYMH assessment is designated to guide the service delivery. The items describe the appearance, performance and capacity of the child or youth in a broad range of areas, with specific items serving as triggers for planning services. The ChYMH is designed to work in concert with the Child and Youth Mental Health Screener (ChYMH-S) to identify children and youth requiring further comprehensive assessment.

Looking After Children (LAC)

LCThe idea behind the Looking After Children approach is to assess the resilience of children in care (their positive adaptation to abuse or neglect earlier in life) through their ability to meet indicators in seven domains of positive development. They are measured against children in the general population. The results of these assessments help social workers and administrators press for the changes that make real differences in the children’s lives. Since 2007, all children's aid societies in Ontario are using this approach.  (Source - University of Ottawa)

Useful Links

Quality of Life Conditions and Experiences (QLCE)

QCEVThe  Quality of Life Conditions and Experiences tool evaluates whether or not the intervention is making a real and tangible difference in the life of the client, therefore allowing the person to benefit from the good things in life. The objective of this tool is to allow a counsellor to ascertain if the interventions are efficient and if there is a need to modify them.

The QLCE covers 12 measures of quality of living conditions and life experiences through 4 dimensions: basic needs, family and friends, social contribution and participation, and the level of dependence on services. 

Bibliography
Lemay, Raymond and Madeleine Lalonde. 2014. Évaluation de la qualité des conditions et expériences de vie QCEV. 2e Édition. Valor Press. Plantagenet, ON.


Social Role Valorization (SRV)

Social Role Valorization is a psychosocial theory which proposes that the attribution of valued social roles increases the likelihood that an otherwise devalued person will be afforded the good things of life.

Useful Links

Triple P (Positive Parenting Program)

Triple P is a learning and parenting skills development program aimed at promoting positive relationships between parents and their children and/or teenagers.

Triple P allows parents to learn effective parenting tools to deal with the behaviour problems they may have with their children and\or teenagers. Click here to find out more.triple P eng